Contents

1. About This Book

2. I. Tackling Wicked Problems

   1. 1. What is a Wicked Problem?

   2. 2. What is "Tackling a Wicked Problem"?

3. II. Habits of Mind

   1. 3. What are the Habits of Mind?

   2. 4. Habits of Mind Signposts

4. III. Working on Your Wicked Problem

   1. 5. How Can "Design Thinking" Help Us?

   2. 6. Research on Humans

   3. 7. Working with and for Outside Organizations

5. IV. Information Literacy

   1. 8. Introduction to Researching Wicked Problems

   2. 9. Our Mental Shortcuts

   3. 10. Identifying a Topic

   4. 11. Types of Sources

   5. 12. Access & Searching

   6. 13. SIFTing Information

   7. 14. Evaluating News Sources

   8. 15. Audience, Presentation & Citation